ABSTRACT

This volume addresses design improvement from the perspective of prevention by introducing readers to the tools of the Six Sigma design process. The author discusses the issues of designing for Six Sigma, covering the topics that any Shogun Six Sigma Master must be familiar with: customer satisfaction, quality function deployment, benchmarking, sys

chapter |8 pages

A Static versus a Dynamic Process

chapter 1|40 pages

Partnering

chapter 2|48 pages

Customer Understanding

chapter 3|72 pages

General Introduction to Benchmarking

chapter 4|18 pages

Simulation

chapter 6|64 pages

Failure Mode and Effect Analysis (FMEA)

chapter 7|58 pages

Probabilistic Nature of Reliability

chapter 8|22 pages

Why Do Reliability and Maintainability?

chapter 9|90 pages

Setting the Stage for DOE

chapter 10|78 pages

Miscellaneous Topics — Methodologies

chapter 13|18 pages

What Is a Project?

chapter 14|44 pages

Exponential Distribution and Reliability

chapter 15|54 pages

The Theory of the Firm