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http://dx.doi.org/10.1201/9781420000238
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Front MatterAbstract - Hi-Res PDF (560 KB)
Chapter 1. Foundations of Lean PerformanceAbstract - Hi-Res PDF (393 KB)
Chapter 2. Extending Lean Performance FoundationsAbstract - Hi-Res PDF (323 KB)
Chapter 3. Lean Performance MethodologyAbstract - Hi-Res PDF (579 KB)
Chapter 4. Lean Cross-Enterprise ProcessesAbstract - Hi-Res PDF (407 KB)
Chapter 5. Lean Principles, Tools, and PracticesAbstract - Hi-Res PDF (448 KB)
Chapter 6. Steering a Lean Performance ProjectAbstract - Hi-Res PDF (543 KB)
Chapter 7. Deploying Managment Policy ModuleAbstract - Hi-Res PDF (469 KB)
Chapter 8. Managing the Project ModuleAbstract - Hi-Res PDF (366 KB)
Chapter 9. Developing Lean Performance Teams ModuleAbstract - Hi-Res PDF (1296 KB)
Chapter 10. Improving Process Performance ModuleAbstract - Hi-Res PDF (1362 KB)
Chapter 11. Integrating Systems ModuleAbstract - Hi-Res PDF (372 KB)
Chapter 12. Testing Improved Processes ModuleAbstract - Hi-Res PDF (397 KB)
Chapter 13. Implementing Improved Processes ModuleAbstract - Hi-Res PDF (406 KB)
Chapter 14. Continuously Improving Lean Performance ModuleAbstract - Hi-Res PDF (368 KB)
