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http://dx.doi.org/10.1201/9781439822593
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Front MatterAbstract - Hi-Res PDF (233 KB) - PDF w/links (234 KB)
1
Chapter 1. The History of Performance MeasurementAbstract - Hi-Res PDF (156 KB) - PDF w/links (157 KB)
7
Chapter 2. The Beginning of Safety Performance MeasurementAbstract - Hi-Res PDF (2011 KB) - PDF w/links (321 KB)
19
Chapter 3. Result-Oriented and Reactive MeasurementsAbstract - Hi-Res PDF (207 KB) - PDF w/links (203 KB)
29
Chapter 4. Behavior-Based and Proactive MeasurementsAbstract - Hi-Res PDF (201 KB) - PDF w/links (198 KB)
39
Chapter 5. What Other Business Sectors MeasureAbstract - Hi-Res PDF (201 KB) - PDF w/links (202 KB)
51
Chapter 6. Quantitative vs. Subjective MeasurementAbstract - Hi-Res PDF (192 KB) - PDF w/links (193 KB)
61
Chapter 7. Constant Improvement and the Safety ContinuumAbstract - Hi-Res PDF (251 KB) - PDF w/links (252 KB)
71
Chapter 8. Including Safety as a Business SectorAbstract - Hi-Res PDF (202 KB) - PDF w/links (203 KB)
77
Chapter 9. Getting Buy-In from the TroopsAbstract - Hi-Res PDF (185 KB) - PDF w/links (186 KB)
87
Chapter 10. Tracking PerformanceAbstract - Hi-Res PDF (277 KB) - PDF w/links (278 KB)
103
Chapter 11. Performance Measurement in the FutureAbstract - Hi-Res PDF (184 KB) - PDF w/links (185 KB)
113
ConclusionAbstract - Hi-Res PDF (140 KB) - PDF w/links (141 KB)
