ABSTRACT
Mastering Complexity is designed to help readers develop and maintain logical, adaptable solutions to business problems. It demonstrates how to visualize business dependency connections with a square spreadsheet called a Dependency Structure Matrix (DSM). Once the links representing dependencies are visualized in a DSM, it can be used to improve th
TABLE OF CONTENTS
section Section 1|28 pages
Work Has Structure
section Section 2|21 pages
Business Process Structures
section Section 3|28 pages
Building Dependency Maps
section Section 4|28 pages
Exposing Logical Structure
section Section 5|4 pages
Putting DSM Spreadsheets to Work
section Section 6|11 pages
Tools