ABSTRACT

Winner of a 2014 Shingo Research and Professional Publication Award!Reaching America‘s true potential to deliver and receive exceptional health care will require not only an immense and concerted effort, but a fundamental change of perspective from medical providers, government officials, industry leaders, and patients alike. The Institute of

chapter 1|10 pages

Governance

chapter 2|4 pages

Leadership

chapter 3|6 pages

Organizational Structures

chapter 4|6 pages

Alignment, Goal Setting, and Incentives

chapter 5|6 pages

Financial Leadership

chapter 6|8 pages

Physician Leadership

chapter 7|10 pages

Nurse Leadership

chapter 8|12 pages

STEEEP Academy

chapter 10|6 pages

STEEEP Analytics

chapter 11|4 pages

STEEEP Care Operations

chapter 15|8 pages

Safe Care

chapter 16|6 pages

Timely and Effective Care

chapter 17|6 pages

Efficient Care

chapter 18|6 pages

Equitable Care

chapter 19|12 pages

Patient-Centered Care

chapter 20|12 pages

Cardiovascular Services

chapter 21|8 pages

Emergency Services

chapter 22|6 pages

Critical Care Services

chapter 23|14 pages

Oncology Services

chapter 24|8 pages

Surgical Services

chapter 25|10 pages

Orthopedic Services

chapter 29|6 pages

Conclusion