ABSTRACT
Winner of a Shingo Research and Professional Publication AwardInformation Technology is supposed to enable business performance and innovation, improve service levels, manage change, and maintain quality and stability, all while steadily reducing operating costs. Yet when an enterprise begins a Lean transformation, too often the IT department is ei
TABLE OF CONTENTS
section Section 1|66 pages
Foundation
section Section II|77 pages
Integration
section Section III|75 pages
Performance
section Section IV|42 pages
Leadership Roadmap
section Section V|35 pages
Lean IT Case Studies