ABSTRACT

Are you ready and willing to get to the root causes of problems? As Medicare, Medicaid, and major insurance companies increasingly deny payment for never events, it has become imperative that hospitals and doctors develop new ways to prevent these avoidable catastrophes from recurring. Proactive tools such as root cause analysis (RCA), basic failur

chapter 3|6 pages

Failure Classification

chapter 6|12 pages

Understanding Why Things Go Wrong

chapter 8|10 pages

Ordering the Analysis Team

chapter 11|12 pages

Tracking for Results

chapter 13|18 pages

Case Studies