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http://dx.doi.org/10.1201/9781420054286
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XI
Front MatterAbstract - Hi-Res PDF (625 KB) - PDF w/links (626 KB)
3
Chapter 1. IntroductionAbstract - Hi-Res PDF (510 KB) - PDF w/links (511 KB)
25
Chapter 2. Using Performance Measurement InformationAbstract - Hi-Res PDF (586 KB) - PDF w/links (586 KB)
45
Chapter 3. Theoretical FrameworkAbstract - Hi-Res PDF (639 KB) - PDF w/links (640 KB)
75
Chapter 4. Research MethodologyAbstract - Hi-Res PDF (570 KB) - PDF w/links (571 KB)
97
Chapter 5. Survey Data Description and Preparation for Hypotheses TestingAbstract - Hi-Res PDF (686 KB) - PDF w/links (687 KB)
123
Chapter 6. Modeling Causal LinkagesAbstract - Hi-Res PDF (878 KB) - PDF w/links (879 KB)
161
Chapter 7. Interpreting Survey FindingsAbstract - Hi-Res PDF (505 KB) - PDF w/links (506 KB)
181
Chapter 8. Contextualizing the Quantitative ModelAbstract - Hi-Res PDF (428 KB) - PDF w/links (429 KB)
197
Chapter 9. Two Overarching ThemesAbstract - Hi-Res PDF (538 KB) - PDF w/links (539 KB)
221
Chapter 10. Summary and Final Recommendations for Theory and PracticeAbstract - Hi-Res PDF (405 KB) - PDF w/links (406 KB)
239
AppendixA. National Center for Public Productivity Survey on the Utilization of Performance MeasuresAbstract - Hi-Res PDF (188 KB) - PDF w/links (189 KB)
247
AppendixB. Protocol for Follow-up Telephone InterviewsAbstract - Hi-Res PDF (159 KB) - PDF w/links (160 KB)
251
ReferencesAbstract - Hi-Res PDF (338 KB) - PDF w/links (354 KB)
