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Front MatterAbstract - Hi-Res PDF (464 KB) - PDF w/links (465 KB)
Chapter 1. Introduction to the Service IndustryAbstract - Hi-Res PDF (137 KB) - PDF w/links (150 KB)
Chapter 2. Information SectorAbstract - Hi-Res PDF (313 KB) - PDF w/links (328 KB)
Chapter 3. Financial and Insurance SectorAbstract - Hi-Res PDF (191 KB) - PDF w/links (206 KB)
Chapter 4. Professional and Business ServicesAbstract - Hi-Res PDF (305 KB) - PDF w/links (317 KB)
Chapter 5. Real EstateAbstract - Hi-Res PDF (104 KB) - PDF w/links (118 KB)
Chapter 6. Workers' CompensationAbstract - Hi-Res PDF (188 KB) - PDF w/links (203 KB)
Chapter 7. OSHA and Its RulesAbstract - Hi-Res PDF (590 KB) - PDF w/links (559 KB)
Chapter 8. Managing Safety and Health in an Office SettingAbstract - Hi-Res PDF (108 KB) - PDF w/links (124 KB)
Chapter 9. Office Safety HazardsAbstract - Hi-Res PDF (356 KB) - PDF w/links (375 KB)
Chapter 10. Office Health HazardsAbstract - Hi-Res PDF (198 KB) - PDF w/links (193 KB)
Chapter 11. Office Building Chemical HazardsAbstract - Hi-Res PDF (267 KB) - PDF w/links (273 KB)
Chapter 12. Office Electrical SafetyAbstract - Hi-Res PDF (151 KB) - PDF w/links (168 KB)
Chapter 13. Emergencies in Office FacilitiesAbstract - Hi-Res PDF (245 KB) - PDF w/links (262 KB)
Chapter 14. Office Equipment SafetyAbstract - Hi-Res PDF (148 KB) - PDF w/links (164 KB)
Chapter 15. Fire PreventionAbstract - Hi-Res PDF (346 KB) - PDF w/links (315 KB)
Chapter 16. Laboratory and Testing Facility SafetyAbstract - Hi-Res PDF (177 KB) - PDF w/links (184 KB)
Chapter 17. Office Air QualityAbstract - Hi-Res PDF (196 KB) - PDF w/links (211 KB)
Chapter 18. Office ErgonomicsAbstract - Hi-Res PDF (379 KB) - PDF w/links (337 KB)
Chapter 19. Overexertion and LiftingAbstract - Hi-Res PDF (358 KB) - PDF w/links (368 KB)
Chapter 20. Slips, Trips, and FallsAbstract - Hi-Res PDF (200 KB) - PDF w/links (219 KB)
Chapter 21. Violence and SecurityAbstract - Hi-Res PDF (496 KB) - PDF w/links (473 KB)
Chapter 22. Other HazardsAbstract - Hi-Res PDF (252 KB) - PDF w/links (270 KB)
Chapter 23. SummaryAbstract - Hi-Res PDF (94 KB) - PDF w/links (108 KB)
BibliographyAbstract - Hi-Res PDF (73 KB) - PDF w/links (74 KB)
AppendixA. Common Exposures or Accident TypesAbstract - Hi-Res PDF (35 KB) - PDF w/links (36 KB)
AppendixB. Federal OSHA Regional and State OSHA OfficesAbstract - Hi-Res PDF (39 KB) - PDF w/links (39 KB)
AppendixC. Sample Written Safety and Health ProgramAbstract - Hi-Res PDF (84 KB) - PDF w/links (84 KB)
