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Front MatterAbstract - Hi-Res PDF (340 KB) - PDF w/links (341 KB)
Chapter 1. Introduction to the Service IndustryAbstract - Hi-Res PDF (132 KB) - PDF w/links (148 KB)
Chapter 2. Wholesale TradeAbstract - Hi-Res PDF (130 KB) - PDF w/links (146 KB)
Chapter 3. Retail TradeAbstract - Hi-Res PDF (259 KB) - PDF w/links (276 KB)
Chapter 4. WarehousingAbstract - Hi-Res PDF (183 KB) - PDF w/links (199 KB)
Chapter 5. OSHA and Its RegulationsAbstract - Hi-Res PDF (178 KB) - PDF w/links (189 KB)
Chapter 6. Safety and Health ManagementAbstract - Hi-Res PDF (141 KB) - PDF w/links (154 KB)
Chapter 7. Safety HazardsAbstract - Hi-Res PDF (65 KB) - PDF w/links (65 KB)
Chapter 8. Health HazardsAbstract - Hi-Res PDF (330 KB) - PDF w/links (329 KB)
Chapter 9. Chemical HazardsAbstract - Hi-Res PDF (327 KB) - PDF w/links (313 KB)
Chapter 10. Compressed GasesAbstract - Hi-Res PDF (568 KB) - PDF w/links (502 KB)
Chapter 11. Controls and PPEAbstract - Hi-Res PDF (312 KB) - PDF w/links (302 KB)
Chapter 12. EmergenciesAbstract - Hi-Res PDF (174 KB) - PDF w/links (172 KB)
Chapter 13. ErgonomicsAbstract - Hi-Res PDF (234 KB) - PDF w/links (243 KB)
Chapter 14. Fire Hazards GuidelinesAbstract - Hi-Res PDF (223 KB) - PDF w/links (218 KB)
Chapter 15. Hand ToolsAbstract - Hi-Res PDF (319 KB) - PDF w/links (319 KB)
Chapter 16. Ladder SafetyAbstract - Hi-Res PDF (216 KB) - PDF w/links (214 KB)
Chapter 17. LiftingAbstract - Hi-Res PDF (245 KB) - PDF w/links (230 KB)
Chapter 18. Machine SafetyAbstract - Hi-Res PDF (141 KB) - PDF w/links (158 KB)
Chapter 19. Material HandlingAbstract - Hi-Res PDF (366 KB) - PDF w/links (391 KB)
Chapter 20. Powered Industrial Trucks (aka Forklifts)Abstract - Hi-Res PDF (295 KB) - PDF w/links (278 KB)
Chapter 21. Workplace Security and ViolenceAbstract - Hi-Res PDF (206 KB) - PDF w/links (224 KB)
Chapter 22. Slips and TripsAbstract - Hi-Res PDF (241 KB) - PDF w/links (250 KB)
Chapter 23. Other HazardsAbstract - Hi-Res PDF (221 KB) - PDF w/links (237 KB)
Chapter 24. SummaryAbstract - Hi-Res PDF (121 KB) - PDF w/links (136 KB)
BibliographyAbstract - Hi-Res PDF (44 KB) - PDF w/links (45 KB)
AppendixA. Common Exposures or Accident TypesAbstract - Hi-Res PDF (34 KB) - PDF w/links (35 KB)
AppendixB. Sample and Blank Material Safety Data SheetsAbstract - Hi-Res PDF (1060 KB) - PDF w/links (1099 KB)
AppendixC. Personal Protective Equipment Hazard AssessmentAbstract - Hi-Res PDF (199 KB) - PDF w/links (207 KB)
AppendixD. Assault Incident Report FormAbstract - Hi-Res PDF (182 KB) - PDF w/links (190 KB)
