ABSTRACT

This book covers the Air Traffic Management (ATM) environment and the controller-crew interactions. The International Civil Aviation Organization (ICAO) regulations and organizational procedures are also presented in a succinct manner so that novel and experienced aviation practitioners appreciate how safety organization affects their cognitive performance. The book distills theoretical knowledge about human cognition and presents real examples and case studies to help readers understand how air traffic controllers make sense of difficult situations, make decisions under time pressure, detect and correct their errors, and adapt their performance to complex situations.

part I|104 pages

An Overview of Management of Operations and Safety

chapter 1|36 pages

The Air Traffic Management System

chapter 2|26 pages

Factors Affecting ATM Performance

chapter 3|40 pages

Safety Organization and Risk Management

part II|116 pages

Cognitive Engineering

chapter 4|38 pages

Decision-Making

chapter 5|18 pages

Sensemaking

chapter 6|34 pages

Human Error Detection and Recovery

chapter 7|24 pages

Adaptive Practices in Air Traffic Control

part III|56 pages

Reducing Complexity by Design and Training

chapter 8|26 pages

Training for Abnormal Situations

chapter 9|12 pages

Workload and Complexity

chapter 10|16 pages

New Challenges in ATM

part IV|144 pages

Systems and Organizational Models