Best Practices

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Financial Services Information Systems

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Financial Services Information Systems

Edited by Jessica Keyes

Auerbach Publications 2000

Print ISBN: 978-0-8493-9834-6

eBook ISBN: 978-0-203-99761-1

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http://dx.doi.org/10.1201/9780203997611

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Title
V
Front Matter

Abstract - Hi-Res PDF (267 KB) - PDF w/links (268 KB)
3
Chapter 1. The “Must-Have” Guide to Total Quality for the Financial Services Manager

Abstract - Hi-Res PDF (546 KB) - PDF w/links (547 KB)
43
Chapter 2. Distributed Integration
Dan Adler

Abstract - Hi-Res PDF (233 KB) - PDF w/links (246 KB)
55
Chapter 3. Windows Distributed interNet Architecture for Financial Services
Dave Yewman

Abstract - Hi-Res PDF (230 KB) - PDF w/links (231 KB)
69
Chapter 4. Evaluation of Financial Analysis and Application Prototyping Environments
Charles Bassignani

Abstract - Hi-Res PDF (653 KB) - PDF w/links (654 KB)
91
Chapter 5. Customer Profiling for Financial Services
Rhonda R. Delmater, Monte F. Hancock

Abstract - Hi-Res PDF (228 KB) - PDF w/links (229 KB)
105
Chapter 6. Business Rule Systems
Henry Seiler

Abstract - Hi-Res PDF (262 KB) - PDF w/links (274 KB)
121
Chapter 7. Customer Data Quality
Art Petty

Abstract - Hi-Res PDF (339 KB) - PDF w/links (333 KB)
137
Chapter 8. A History of Knowledge-Based Systems in Financial Services

Abstract - Hi-Res PDF (354 KB) - PDF w/links (355 KB)
161
Chapter 9. The Unfolding of Wireless Technology in the Financial Services Industry
Michael A. McNeal

Abstract - Hi-Res PDF (191 KB) - PDF w/links (192 KB)
171
Chapter 10. Personal Financial Appliances
David Williams, Greg Crandell

Abstract - Hi-Res PDF (344 KB) - PDF w/links (357 KB)
189
Chapter 11. Putting Inbound Fax Automation to Work in the Financial Organization
Jerry Rackley

Abstract - Hi-Res PDF (154 KB) - PDF w/links (155 KB)
195
Chapter 12. Extranets for Financial Services
Evan Kaplan

Abstract - Hi-Res PDF (165 KB) - PDF w/links (166 KB)
203
Chapter 13. Designing a High-Performance, High-Availability Network Infrastructure
Chris Marino

Abstract - Hi-Res PDF (168 KB) - PDF w/links (169 KB)
211
Chapter 14. Applications of GIS Technology in Financial Services
Donald F. Cooke

Abstract - Hi-Res PDF (129 KB) - PDF w/links (130 KB)
217
Chapter 15. Designing and Implementing a Virus Prevention Policy in Financial Services Organizations
Pat Bitton

Abstract - Hi-Res PDF (221 KB) - PDF w/links (230 KB)
229
Chapter 16. Voice Over ATM
Gary Mangus

Abstract - Hi-Res PDF (182 KB) - PDF w/links (183 KB)
237
Chapter 17. Toward a More Perfect Union

Abstract - Hi-Res PDF (211 KB) - PDF w/links (212 KB)
249
Chapter 18. Systems that Build Themselves
Margaret Hamilton

Abstract - Hi-Res PDF (1465 KB) - PDF w/links (1391 KB)
333
Chapter 19. Multimedia-Based Training (MBT) for Financial Services
Tim Brock, Barbara Sealund

Abstract - Hi-Res PDF (447 KB) - PDF w/links (462 KB)
347
Chapter 20. Law (or the Lack of It) on the Web
Federic M. Wilf

Abstract - Hi-Res PDF (425 KB) - PDF w/links (425 KB)
377
Chapter 21. Using Net-Based Interactive Technology for Online Marketing, Sales, and Support of Financial Services Firms
Steven Semelsberger

Abstract - Hi-Res PDF (642 KB) - PDF w/links (635 KB)
395
Chapter 22. Internet Security Analysis Report
Mary Rose

Abstract - Hi-Res PDF (165 KB) - PDF w/links (165 KB)
403
Chapter 23. Multicast Applications and Technology for the Financial Services Industry
C. Kenneth Miller

Abstract - Hi-Res PDF (487 KB) - PDF w/links (415 KB)
425
Chapter 24. An Introduction to the Internet for Financial Services Developers

Abstract - Hi-Res PDF (257 KB) - PDF w/links (258 KB)
441
Chapter 25. Introduction to E-commerce
David Peterson

Abstract - Hi-Res PDF (189 KB) - PDF w/links (190 KB)
451
Chapter 26. Transactional Application Servers
Michael McCaffery

Abstract - Hi-Res PDF (308 KB) - PDF w/links (309 KB)
469
Chapter 27. Enterprise Application Integration in Financial Services
Ely Eshel

Abstract - Hi-Res PDF (430 KB) - PDF w/links (439 KB)
485
Chapter 28. Spreadsheets as Containers of Malicious Payloads
Ron Moritz

Abstract - Hi-Res PDF (568 KB) - PDF w/links (569 KB)
497
Chapter 29. Growth Optimal Asset Allocation Strategies With Downside Protection
Jivendra K. Kale

Abstract - Hi-Res PDF (572 KB) - PDF w/links (572 KB)
513
Chapter 30. Quadratic Programming for Large-Scale Portfolio Optimization
Michael J. Best, Jivendra K. Kale

Abstract - Hi-Res PDF (306 KB) - PDF w/links (320 KB)
531
Chapter 31. Risk Management Meets Customer Relationship Management
Ken Ono, Eric Apps

Abstract - Hi-Res PDF (152 KB) - PDF w/links (153 KB)
539
Chapter 32. Java-Based Application Servers for the Financial Sector
Anura Gurugé

Abstract - Hi-Res PDF (262 KB) - PDF w/links (258 KB)
555
Chapter 33. Grab a Ringside Seat for the Best of Banking Technology
Mark Hill

Abstract - Hi-Res PDF (234 KB) - PDF w/links (244 KB)
565
Chapter 34. Banking Technology in Emerging Markets
Bernard Lunn

Abstract - Hi-Res PDF (141 KB) - PDF w/links (142 KB)
571
Chapter 35. Going Global — Systems Issues for Servicing a Global Business
Stephen Bloomer

Abstract - Hi-Res PDF (179 KB) - PDF w/links (193 KB)
581
Chapter 36. A Brief Case History in Internet Banking
Myers Dupuy

Abstract - Hi-Res PDF (207 KB) - PDF w/links (217 KB)
587
Chapter 37. How “Internet Bill Presentment” Changes the Deployment Strategy of Home Banking and Online Payment
Richard K. Crone

Abstract - Hi-Res PDF (286 KB) - PDF w/links (287 KB)
605
Chapter 38. The Self-Service Revolution
Philip Basham, Aravinda Korala

Abstract - Hi-Res PDF (152 KB) - PDF w/links (153 KB)
613
Chapter 39. Checking It Twice
David Ooley

Abstract - Hi-Res PDF (170 KB) - PDF w/links (185 KB)
621
Chapter 40. Internet Banking
Kim Humphreys

Abstract - Hi-Res PDF (193 KB) - PDF w/links (208 KB)
631
Chapter 41. Straight Talk on SET
Chris Hamilton

Abstract - Hi-Res PDF (178 KB) - PDF w/links (179 KB)
641
Chapter 42. Retail Delivery
Kenneth E. Russell

Abstract - Hi-Res PDF (216 KB) - PDF w/links (217 KB)
649
Chapter 43. Growing Your Virtual Branch
Jackie Cuevas

Abstract - Hi-Res PDF (146 KB) - PDF w/links (147 KB)
655
Chapter 44. Selecting and Implementing a Treasury Workstation
James Suttie, Kimberly Bethke

Abstract - Hi-Res PDF (315 KB) - PDF w/links (305 KB)
669
Chapter 45. The Future of the Securities Industry
John Buckner

Abstract - Hi-Res PDF (212 KB) - PDF w/links (213 KB)
679
Chapter 46. A Portfolio Management System for the Twenty-First Century
Tim Scatliff

Abstract - Hi-Res PDF (219 KB) - PDF w/links (220 KB)
693
Chapter 47. Logging Monitoring in the Financial Services Industry
Knox Henderson

Abstract - Hi-Res PDF (219 KB) - PDF w/links (220 KB)
705
Chapter 48. Straight Through Processing
Jim Douthitt

Abstract - Hi-Res PDF (199 KB) - PDF w/links (200 KB)
717
Chapter 49. Designing and Evaluating Investment Performance Systems
Timothy Peterson

Abstract - Hi-Res PDF (273 KB) - PDF w/links (279 KB)
731
Chapter 50. Building an Internet Strategy for Full-Service Brokers
Jeanne Chinchar

Abstract - Hi-Res PDF (141 KB) - PDF w/links (142 KB)
737
Chapter 51. Middleware Standards in Capital Markets
Gabriel Bousbib

Abstract - Hi-Res PDF (154 KB) - PDF w/links (155 KB)
745
Chapter 52. The Broker Desktop
John McLeod

Abstract - Hi-Res PDF (181 KB) - PDF w/links (182 KB)
757
Chapter 53. Outsourcing Business Communications in the Insurance Industry
Kim Herren

Abstract - Hi-Res PDF (168 KB) - PDF w/links (169 KB)
763
Chapter 54. New Business Model for the Insurance Industry Demands a New Automation Model
Don Chase

Abstract - Hi-Res PDF (131 KB) - PDF w/links (132 KB)
769
Chapter 55. The Internet and Evolving Technology
Richard H. DuBois

Abstract - Hi-Res PDF (107 KB) - PDF w/links (108 KB)
773
Chapter 56. Producer Management Systems
Scott L. Price

Abstract - Hi-Res PDF (592 KB) - PDF w/links (575 KB)
785
Chapter 57. Understanding and Implementing Business Intelligence Solutions in the Insurance Industry
Thomas Chesbrough

Abstract - Hi-Res PDF (507 KB) - PDF w/links (518 KB)
805
SectionV. Appendix

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901
About the Editor

Abstract - Hi-Res PDF (85 KB) - PDF w/links (86 KB)