ABSTRACT

Undesirable outcomes, chronic failure, incidents, and accidents The cost of such events to corporations is high, generally adding up to tens and hundreds of millions of dollars in "accepted" losses. Why accept these losses? What if you could understand why these errors occur and eliminate chronic events from occurring altogether?

Root Cause

chapter 1|10 pages

Introduction to Root Cause Analysis (RCA)

chapter 3|8 pages

Failure Classification

chapter 6|16 pages

The PROACT® RCA Method

chapter 7|12 pages

Ordering the Analysis Team

chapter 8|24 pages

Logic Tree Architecture

chapter 9|14 pages

The Recommendation Acceptance Criteria

chapter 10|10 pages

Tracking for Results