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http://dx.doi.org/10.1201/9780203643662
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Front MatterAbstract - Hi-Res PDF (179 KB) - PDF w/links (180 KB)
Chapter 1. The human-made environmentAbstract - Hi-Res PDF (263 KB) - PDF w/links (264 KB)
Chapter 2. Human abilities and limitsAbstract - Hi-Res PDF (694 KB) - PDF w/links (308 KB)
Chapter 3. How we think about development problemsAbstract - Hi-Res PDF (415 KB) - PDF w/links (178 KB)
Chapter 4. What influences development?Abstract - Hi-Res PDF (173 KB) - PDF w/links (174 KB)
Chapter 5. Human factors in research and developmentAbstract - Hi-Res PDF (239 KB) - PDF w/links (240 KB)
Chapter 6. Analysis methodsAbstract - Hi-Res PDF (359 KB) - PDF w/links (357 KB)
Chapter 7. Design guidance methodsAbstract - Hi-Res PDF (702 KB) - PDF w/links (630 KB)
Chapter 8. Evaluation methodsAbstract - Hi-Res PDF (323 KB) - PDF w/links (323 KB)
Chapter 9. Surveys Interviews and questionnairesAbstract - Hi-Res PDF (154 KB) - PDF w/links (155 KB)
Chapter 10. Usability assessmentAbstract - Hi-Res PDF (183 KB) - PDF w/links (184 KB)
Chapter 11. Controlled studiesAbstract - Hi-Res PDF (332 KB) - PDF w/links (332 KB)
Chapter 12. Cost-effectivenessAbstract - Hi-Res PDF (143 KB) - PDF w/links (144 KB)
Chapter 13. Effecting changeAbstract - Hi-Res PDF (138 KB) - PDF w/links (138 KB)
Chapter 14. CommunicationAbstract - Hi-Res PDF (102 KB) - PDF w/links (103 KB)
Chapter 15. ExamplesAbstract - Hi-Res PDF (218 KB) - PDF w/links (224 KB)
NotesAbstract - Hi-Res PDF (58 KB) - PDF w/links (59 KB)
AppendixAbstract - Hi-Res PDF (103 KB) - PDF w/links (104 KB)
BibliographyAbstract - Hi-Res PDF (101 KB) - PDF w/links (104 KB)
