ABSTRACT

The fast-food industry is one of the few industries that can be described as truly global, not least in terms of employment, which is estimated at around ten million people worldwide. This edited volume is the first of its kind, providing an analysis of labour relations in this significant industry focusing on multinational corporations and large national companies in ten countries: the USA, Canada, the UK, the Netherlands, Germany, Australia, New Zealand, Singapore, and Russia.
The extent to which multinational enterprises impose or adapt their employment practices in differing national industrial relations systems is analysed, Results reveal that the global fast-food industry is typified by trade union exclusion, high labour turnover, unskilled work, paternalistic management regimes and work organization that allows little scope for developing workers' participation in decision-making, let alone advocating widely accepted concepts of social justice and workers' rights.

chapter |6 pages

1 Introduction

chapter |16 pages

3 Fast-food in Canada

Working conditions, labour law and unionization

chapter |27 pages

4 The 51st US state?

Labour relations in the UK fast-food industry

chapter |23 pages

5 Undermining the system?

Labour relations in the German fast-food industry

chapter |13 pages

6 Consensus and confrontation

Fast-food in the Netherlands

chapter |16 pages

7 To Russia with Big Macs

Labour relations in the Russian fast-food industry

chapter |16 pages

8 ‘McAunties' and ‘McUncles'

Labour relations in Singapore's fast-food industry

chapter |18 pages

10 Standard recipes?

Labour relations in the New Zealand fast-food industry

chapter |11 pages

11 Summary and conclusions

MNCs, regulatory systems and employment rights