ABSTRACT

Key terms related to information searching and search models are defined. A historic context is provided to illustrate the evolution of the four main digital environments that users interact with in their search process to offer readers background information regarding the transition from manual information systems to computer-based information retrieval (IR) systems, as well as the transition from intermediary searching to end-user searching. Emphasis is placed on the review of different levels of information searching from search tactics/moves, search strategies, and usage patterns, to search models and associated factors in relation to task, user knowledge structure, IR system design, and social-organization context. Search models are further classified into two types, with one type illustrating information search process (ISP) and the other type emphasizing the factors that influence the process. In addition, unsolved problems and future research are discussed and suggested.