ABSTRACT
This paper stems from the assertion that collectively, and with adequate resources humankind has the ability to solve many of the wicked problems (Rittel, 1973) or grand challenges faced at local, national and international levels. Whilst research and development investment has addressed piecemeal solutions, insufficient attention has been given to the inclusive implementation of these. Ergonomics/human factors can address this gap by extending the principles of user centred and participatory design to the creation of inclusive cities and by ensuring that all citizens are included in changes (transitions).
